We respect your privacy and are committed to protecting the personal data we hold about you. This policy explains what data we collect about you, how we collect it, the measures we take to keep your data secure and the uses and disclosures we make of it. We also explain the options you have regarding your personal data. When you request services from us, access our websites, utilize our mobile “apps” or otherwise interact with us, for example, but without limitation, through our kiosks, our in-vehicle or in-equipment technology, our official corporate pages on third party social networks (such as Facebook) or the “apps” on those pages, you consent to our collection, retention and use of your personal data in the manner described in this policy and accept the risks outlined in the Security section. You can quickly review the key topics by reading the following overview or you may continue to scroll down to read more about an issue or to read the full policy.
Controller of Information:
Any personal information provided to or gathered on this website is controlled by Thrifty International Licensee Sime Darby Services Pte Ltd (Thrifty Singapore), whose registered office is 305 Alexandra Road #02-01, Vantage Automotive Centre, Singapore 159942
What data does Thrifty Singapore collect?
Booking Information: When reserving a car via car rental reservation portal, Thrifty Singapore ask for your name, postal address, telephone number and email address. This helps to process your booking, and to contact you if Thrifty Singapore have any issues with your request and/or to send you an electronic confirmation of the booking.
Thrifty Singapore may collect certain personal data that constitutes sensitive data in some countries, such as data about health conditions or membership of a trade union. Depending upon applicable local law, we may be unable to process such sensitive data without your consent.
History of Transaction:
Thrifty Singapore will maintain electronic records of all rental agreements and other transactions you enter into with Thrifty Singapore
Thrifty Singapore collect your IP address when you visit the website. This only identifies the ISP (Internet Service Provider) and does not contain any information about you as an individual. Thrifty Singapore use this information to understand more about where the website traffic originates.
Blogs or Message Boards:
Access and Correction:
You may access and review the personal data we retain about you and correct any factual errors.
By providing personal data to us, you consent to Thrifty Singapore’s use and disclosure of your data for the operational purposes listed in this policy.
Thrifty Singapore would like to use your personal data for marketing purposes. Thrifty Singapore may also want to share your data with our business partners for their marketing purposes. You can choose to restrict or “opt out” of these uses by contacting Thrifty Singapore in writing.
The security of your personal information is important to us. When you enter sensitive information (such as payment card number) during any registration or booking process, Thrifty Singapore encrypt that information using secure socket layer technology (SSL).
Thrifty Singapore will never release your personal details to any company that is not a member of the Hertz Rent A Car System for marketing purposes.
How does Thrifty Singapore protect your data?
Secure Socket Layer (SSL) encryption technology is used to protect personal information such as credit card details when making a reservation. Any personal information that we hold as part of your profile will be held in a database with physical and technological security controls and procedures in place. Only the last 4 digits of your credit card number will be displayed when viewing, amending or deleting credit card details on any booking on Thrifty Singapore website
Thrifty Singapore Online Contest:
If you enter any contest held on Thrifty Singapore website, you will be asked to enter personal information so that we can notify you if necessary. Exact terms, conditions and rules of each contest will be posted at that time and may vary. If a prize is offered through a third party, we may need to disclose information to the relevant third party in order to facilitate the distribution of prizes.
Thrifty Singapore Online Surveys:
When you participate in any online surveys, you may be asked to enter certain personal information, for example age or income. Provision of all or any of the request information is voluntary. Survey results will only be used to improve Thrifty Singapore car hire experience for you and not for other purposes.
Accessing and Updating Information:
You are welcome to see the information held about you at any time and to make necessary amendments to keep information up to date. To view your personal information, please contact Thrifty Singapore, quoting your name, address and either your driver’s license number or date of birth for verification.
Subscribing to Our Email Newsletter:
Thrifty Singapore email newsletter provides subscribers with the latest information on prices, offers, products and contests. Thrifty Singapore will only send out newsletter to whom have agreed to receive it. When you agree to receive Thrifty Singapore’s newsletter, we will ask for a minimum of your email address. You can unsubscribe at any time and will be given the option to do so on Thrifty Singapore’s website and from each newsletter that Thrifty Singapore sent.
Communication with You:
Thrifty Singapore may use your personal data to communicate with you regarding:
In order for Thrifty Singapore to communicate with you, you give us consent to call or send text messages to your mobile telephone/device. You also consent to Thrifty Singapore’s use of auto-dialers and pre-recorded messages in connection with any such telephone call or text message, including calls or texts to mobile telephone numbers. Thrifty Singapore will not charge for such calls or texts. Your mobile service provider will charge according to the applicable plan to which you subscribe.
Disclosure to Our Service Providers and Agents:
Thrifty Singapore may use other companies as appointed service providers or agents to act on behalf and assist in the conduct of the business, performing services on behalf under Thrifty Singapore instruction. These services may include hosting certain websites or databases, operating “apps” on Thrifty Singapore social media networks’ pages, running contests, sweepstakes and other promotions for Thrifty Singapore, sending marketing communications, carrying out data analysis and conducting customer satisfaction surveys or other research. Thrifty Singapore will seek to require appointed service providers and agents to maintain appropriate security standards to protect your personal data and use the personal data Thrifty Singapore provide to them only for the purposes we specify.
Thrifty Singapore may change this policy from time to time. If we do so, the amended policy will take effect when we post it on the applicable website(s), mobile “apps” or our third party social network page(s). If any change makes the policy less protective of your personal data, such change will not apply to data we collected about them before the change was made. The only exception to this is, unless legally prohibited, where Thrifty Singapore have provided you with notice about the changes and given the opportunity to tell us not to apply them to their personal data.
For airport booking, pick up/return will be arranged at Terminal 3, carpark 3A, basement 1. Flight details are mandatory for arriving customers.
For any further assistance, please call or WhatsApp us at +65 8862 8731 or +65 8533 7213, or email email@example.com.