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Frequently Asked Questions

A maximum of 1 additional driver is allowed at no extra cost. Subsequent drivers will be charged at S$5 each day with a maximum of S$35 per rental. Price is before GST.

After-hours pickups or returns in Singapore can be pre-arranged at a surcharge of $50/hr. Price is before GST.

  • Cancellation 48 hours or more before pick up date – Free Cancellation
  • Cancellation less than 48 hours before pick up date – 1 day rental charge
  • No show – Full rental charge

Festive season (Chinese New Year and Hari Raya Puasa period) – No cancellation, Full Charge

Drivers must be above 21 years old for all vehicles with the exception of Group J and Q (BMW vehicles) where the minimum age is 25 years and above.

Driving License:

Foreign drivers who are residing in Singapore for less than 12 months:

You must provide your foreign driving licence with a valid International Driving Permit (IDP) to rent a car with us, if an IDP is not available, you are required to provide an official translation of your foreign driving licence in English.

If your driving license is obtained from ASEAN member countries, you are not required to apply for IDP, you only need a valid driving licence to start renting.

Foreign drivers who are residing in Singapore for more than 12 months: 

You are required to convert your foreign licence to a valid Singapore Driving Licence.

Unlimited third-party liability and property damage of up to S$5 million per incident. Loss Damage Waiver (LDW) is also included in the rates. However, Hirer is always responsible for the amount of “Non Waiverable Damage Excess (NWDE)”.

Child Seat/Booster Seat:
Required by Singapore Traffic Police
Anyone below the height of 1.35m: Booster Seat
Age: 6 months to 3 years: Child Seat
SGD$7 per Child/Booster Seat
Available on request.

Price is before GST.

Navigation system at SGD $12 per unit per day. Available on request. Price is before GST.

NETS CashCard/FlashPay Card:
Use to pay for public car park fees and ERP (Electronic Road Pricing) fees at ease. Available for purchase online or at our counters.

Delivery service is available on request. The delivery fee is S$50 per trip. Delivery service are only applicable for operating hours between 0900 hrs – 1730 hrs.

Price is before GST.


Driving into Malaysia is permitted at a daily surcharge: S$100 (Groups J,  Q) or S$55 for all other groups. Vehicles may travel into Malaysia but must be returned to Singapore. Cars may not be driven to Thailand. Price is before GST.

Self-Drive: We accept all major credit cards such as Visa, MasterCard, American Express, Diners and JCB.

Long-Term Leasing: We accept Visa and MasterCard

All Hertz Singapore vehicles are strictly prohibited from being driven into Thailand.

All our cars are right-hand drive vehicles.

Hirer may choose to purchase PAI for a coverage of up to S$100,000 at a fee of S$5 per day for all cars. PAI covers death, permanent disablement and second & third degree burns. Price is before GST.

Hirer can opt to purchase windscreen coverage to protect against windscreen damages at $5 per day. WSC covers the cost of windscreen repair should there be any damages. Price is before GST.

If any vehicle reserved by the Hirer prior to the commencement of their booking is not available, Thrifty Singapore shall replace the vehicle with an alternative vehicle of similar seating capacity. The vehicles shown are examples and non-guaranteed. Specific makes/models/Colours within a car class may vary in availability and features such as passenger seating, luggage capacity, equipment and mileage.